Online food-ordering platform Zomato said that it isopen to making modifications to rectify mistakes amid the escalating face-offbetween restaurants and aggregators and appealed to restaurant owners to stopthe #Logout campaign.
More than 1,200 restaurants in several major Indiancities have reportedly de-listed themselves from the dine-in programmes ofservices like Zomato over the unsustainable deep discounts offered by theaggregators, saying the table reservations services were hurting their businessmodel.
Zomato founder Deepinder Goyal called for truce andsanity in a series of tweets.
In a tweet, Goyal said, "I am sad that young entrepreneurs (much like me) in the restaurant industry are feeling the pressure to such an extent that they had to launch such a campaign. We set out to create a company which can create a massive impact on consumers, as well as business owners."
He also said, "Somewhere, we have made mistakes and things haven't gone as planned. This is a wake-up call that we need to do 100x more for our restaurant partners than we have done before."
He also said that Zomato is committed to workingwith the industry.
He also appealed to restaurant owners to stop the#LogOut campaign.
National Restaurant Association ofIndia (NRAI) president Rahul Singh had stated that the #LogOut campaign startedin Gurgaon earlier this week and turned into a nationwide movement, reflecting"how restaurants across the entire spectrum have been suffering from thedeep-discount epidemic".
